THINK Different

Formatted for

12 Quick

Key Point Recall

Interactive Exercises

Final Exam

Includes Access

Suitable-for-Framing Certificate included/ Professional Development Hours (PDH) Available

Episode 1 dives into Choices, Consequences, Content, and Context. You will understand how the Choices you make dictate the life you lead (the Consequences of your Choices). You will then experience the difference between Content and Context. This episode focuses on being mindful and open to receiving max benefit from the Episodes that follow. (~15 min to complete)

The Core of all performance- your personal performance, team performance, organization & enterprise performance- is Human Performance.  In this Episode you'll understand what "human performance" is and come to know the source of all motivation. You'll experience why change can be 'uncomfortable' and be given 4 simple steps for achieving a bigger, happier, more successful life and career. (~15 min to complete)

People tend to 'hang out' in one of two groups- those who primarily focus upon scarcity and entitlement, and those who tend to see possibility and opportunity. The separation between is called the Great Divide. In this Episode, you'll understand the Great Divide, and classic behaviors in "Suckers' Swamp." You'll assess how easily you recognize when you're 'playing the victim' and be given 3 simple steps for rising above. (~16 min to complete) 

Episode 04 begins with a story from ancient history that reinforces the source of motivation you learned about in Episode 2. It then builds a simple model for understanding how things around you influence your thoughts, and ultimately your choices, actions, and behaviors. Once you understand this model and learn to use it, you can become a powerful influencer- first of yourself and then of others. (~15 min to complete)

Building off the Individual Performance Model™ learned in Episode 4, you will now come to see how the 'models' of individual team members combine to create the culture and performance of the team. You'll learn the 4 Precepts, the simple yet profound foundation of next-gen performance. You'll also come to understand that being a "Leader" has nothing to do with where your name happens to reside on an org chart. (~13 min to complete)

This Episode begins with the rise-from-near-ashes of Southwest Airlines, a story demonstrating the power of working as one team, with one goal, having one conversation. It then develops the (4) imperatives for team success: Reliability, Efficiency, Productivity, and Safety (REPS). You'll see how most companies create conflicting agendas when it comes to performance essentials and HOW to align priorities using what you've learned so far. (~19 min to complete)

Each of your team members (including you) makes [on average] 2 to 5 mistakes per hour. Fortunately, most have little or no consequence. Sometimes however, the toll includes significant harm, loss of life, and/or huge financial loss. In this Episode you'll experience your tendencies to make mistakes. You'll then get clear on defined levels of consequence: "Close-Call," "Incident," and "Accident/Event." (~12 min to complete)

Using a story of near-catastrophe at a US nuclear power plant, this Episode illustrates how typical work place 'setups' (Traps, Roadblocks, and Landmines) tend to accumulate, setting the stage for really bad things to happen. Present in virtually every work environment, it's essential that you and your team members identify and eliminate these setups. The Episode includes an exercise to help you do just that. (~25 min to complete)

After introducing the Error Elimination Tools™, this Episode focuses upon the POWER TOOLS- the 20% of the Tools offering 80% of the benefit. A simple exercise helps increase your awareness. You then learn the first (2) POWER TOOLS- Awareness and Questioning Attitude. Each is introduced with a hilarious laugh-out-loud video. These tools give you a powerful offense against making mistakes. (~17 min to complete)

In Episode 10, you'll learn the Tools STOP When Unsure and Self-Checking. These POWER TOOLS provide tactical defense against making mistakes. Paired with Awareness and Questioning Attitude, STOP When Unsure prompts you to STOP when you're unsure or things 'don't seem right'. As you take actions, Self-Checking ensures you're doing the 'right' thing to the 'right' thing. Each tool is introduced with a laugh-out-loud video. (~15 min to complete)

The final 2 POWER TOOLS virtually eliminate mistakes you're working with other team members to complete a job or task- Effective Communication and Pre-Job Brief. With the learning provided, you will quickly become expert in 3-part (formal) communications, including use of phonetics. Two specific tactics are then provided for HOW to exponentially increase the mistake-preventing power of Pre-Job Briefs (aka, "Tailboards," "Job Hazard Assessments (JHAs)," "Patient Briefings," etc.)  (~22 min to complete)

Episode 12 completes the HUB experience with a story about the first blind person to ever summit Mount Everest. The story highlights that being a "leader" has nothing to do with titles or positions on an org chart. It’s about recognizing opportunities to step up and add value- to perhaps even "save the day." This Episode combines everything you've learned into an inspiring Call To Action- challenging you see what needs to be done and take action to make it happen (~9 min to complete)

FINAL QUIZ: Following completion of Episode 12, the final quiz serves two primary purposes: (1) it helps you retain the 'important' points contained in Episodes 1-12 and tie them together for use as you move forward, and (2) it validates that you 'get it'- that you understand the next-gen approach to THINKing,FEELing, and DOing.

Nick has been ‘addicted’ to watching and studying human behavior since the age of ten. His life’s mission is to inspire others to THINK, FEEL and DO different. He facilitates courses (such as this) on human performance. He speaks around the world…24 hours per day… offering his unique perspective on WHY we do WHAT we do the WAY we do it. He has mentored executives, senior leaders, small business owners, mid-level directors, managers and supervisors, …as well as those who actually do the work. Nick’s philosophy is- human performance lies at the CORE of all performance (that is- as long as humans are still involved in getting things done). When he’s not on the road, he hangs out in Etherville with his dog, his best bud- Brownie.

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